Privacy Policy

1. Who We Are

Backport (https://backport.niamori.ai) is operated by Liu Guangkai, who is the controller of the personal data described here. Contact us at support@niamori.ai.

2. Your Project Files

Project files you convert are read and written inside your web browser. They are not uploaded to our servers, and we never see their contents, names, or the media they reference.

3. Information We Collect

• Messages: emails you send to support@niamori.ai.
• Visit statistics: Cloudflare Web Analytics counts page views and visits by page, referring site, country, browser, and device type. It does not use cookies or local storage and does not follow you across sites.
• Technical logs: request time, path, status, and error details kept by our hosting provider to run the Service securely.
• If you create an account: your name, email address, a salted hash of your password, and your sign-in sessions with their IP address and user agent.
• If you subscribe to Pro: the order, payment, subscription, and refund identifiers, amounts, currencies, and statuses that Waffo Pancake sends us. We never receive or store your card number.

4. How We Use Information

We use this information to provide and secure the Service, to give Pro subscribers access to paid features, to answer support requests, to handle billing, refunds, and legal obligations, and to understand which pages are useful. We do not sell personal information, use it for advertising, or make automated decisions about you.

5. Cookies and Local Storage

We do not use analytics, advertising, or tracking cookies; visit statistics are counted without cookies. If you sign in, a strictly necessary session cookie keeps you signed in until you sign out or it expires.

6. Sharing and Service Providers

We share personal information only with providers that run the Service for us:

• Cloudflare — hosting, Web Analytics, and email routing (privacy policy).
• Resend, Inc. — sending account emails such as verification, password reset, and billing notices (privacy policy).
• Google (Gmail) — receiving the emails you send to our support address (privacy policy).
• Waffo Pancake (Waffo.com Limited) — checkout, payment processing, taxes, receipts, and refunds. As Merchant of Record it acts as an independent controller for the payment data it collects (waffo.ai).

We may also disclose information when required by law or a valid legal request, or as part of a business transfer with notice to you.

7. Retention

• Project files: never stored by us.
• Support emails: as long as needed to handle your request.
• Account data and sessions: until you delete your account from your account page or ask us to.
• Payment and subscription records: as long as tax and accounting law requires.
• Technical logs: up to 30 days.

8. Security

Traffic is encrypted with TLS, and access to production systems is limited to the operator. If a breach affects your personal data, we will notify you and the relevant authorities as required by law, within 72 hours where applicable.

9. Your Rights

Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, delete, or export your personal data, and to object to or restrict its processing. Email support@niamori.ai and we will respond within 30 days. You can also complain to your data protection authority.

10. International Transfers

Our providers may process data in countries other than yours. Where required, transfers rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

11. Children

The Service is not directed to children under 16, and we do not knowingly collect their personal data.

12. Changes to This Policy

We will post any change on this page with a new date, and notify Pro subscribers by email before a material change takes effect.

13. Contact

Questions about this policy or your data: support@niamori.ai.